Policies
Shipping & Processing
Free Worldwide Shipping: Complimentary shipping is included on all orders.
Processing & Dispatch: Original artworks and custom print orders enter production or processing within 1–3 business days.
Delivery Time: Please allow 1–3 weeks total for delivery depending on your location.
Shipping Addresses: Please double-check the shipping address at checkout. Re-shipment costs for orders returned due to an incorrect address provided by the buyer will be billed to the buyer prior to re-dispatching.
Order Cancellations
Custom Prints: Because prints are custom made on demand, print orders can only be cancelled before entering production. Once production has begun, print orders cannot be cancelled or refunded. If an order needs to be canceled, please send an email as soon as possible with the order number.
Original Artwork: Orders for original artworks may be cancelled prior to dispatch. Once an item has been shipped, the sale is final.
Cancellation Confirmation: An order is only considered cancelled after receiving a reply confirmation via email.
Returns & Exchanges
All Sales Final: Because prints are custom produced to order and original artworks are one-of-a-kind, general returns or exchanges for buyer's remorse or change of mind are not accepted.
Damaged or Incorrect Orders
Prints: Any print item that arrives damaged, misprinted, or incorrect will be promptly replaced at no additional cost. To speed up the process, please safely destroy and recycle the damaged print rather than mailing it back.
Original Artwork: Because original artworks are unique and irreplaceable, any transit damage will be evaluated after receiving detailed photos of the packaging and artwork. A full refund or repair will only be issued once the item has been returned to the studio in its original packaging.
Reporting Window: Please send an email within 10 days of delivery with clear photos showing the damaged artwork and outer packaging to allow for insurance claim filing.